Terms & Conditions

These Terms and Conditions govern your use of the MAHIKA KALA website and any transactions made through it. By accessing or purchasing from www.mahikakala.co.uk, you agree to comply with and be bound by these terms. MAHIKA KALA reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website after changes are posted constitutes your acceptance of the amended terms.

Privacy Policy

MAHIKA KALA is committed to protecting your privacy. Any personal information you provide during the checkout process or through correspondence will be used solely for fulfilling orders, providing customer support, and maintaining our records. We will never sell or share your personal data with third parties, except where necessary for payment processing and order fulfilment (e.g. courier services or payment gateways). For more details, please refer to our [Privacy Policy] (link if you have one).

Intellectual Property

All content on this website, including but not limited to photographs, designs, text, graphics, logos, and layouts, is the property of MAHIKA KALA and is protected under UK and international copyright and intellectual property laws.

You may not reproduce, republish, distribute, or otherwise use any content without express written permission from MAHIKA KALA.

We do permit use of our images by personal or business blogs or social media accounts, as long as full credit is given, including a clear link to our website: www.mahikakala.co.uk.

Product Descriptions & Handmade Variation

All garments are handmade, and natural dye processes result in intentional variation. Slight differences in colour, pattern placement, or texture are not considered defects but rather a reflection of the craftsmanship and uniqueness of each piece.

We do our best to display colours accurately, but screen settings and lighting may cause slight differences in appearance.

Made-to-Order & Custom Pieces

All made-to-order and custom garments are final sale and non-refundable, unless there is a proven fault in construction or materials.

  • Photographic proof is required for all claims.

  • Sizing, fabric choices, and adjustments must be discussed and confirmed before the garment is made.

  • The final responsibility for fit lies with the customer. We are happy to assist with any questions before production begins.

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at any time for reasons including but not limited to:

  • Product unavailability

  • Errors in product information or pricing

  • Fraud prevention or suspected misuse of the website

In such cases, we will issue a full refund if payment has already been processed.

Pricing & Currency

All prices are listed in GBP (£). For international customers, your bank may charge additional fees for currency conversion. MAHIKA KALA is not responsible for any such charges.

We reserve the right to update pricing at any time.

Shipping & Delivery

Shipping times are approximate and may vary by location or during busy periods. Customers are responsible for any import duties or customs charges that may apply in their country.

Please refer to our full [Delivery Policy] for details.

Returns & Exchanges

Please see our Returns & Exchange Policy for complete terms.

  • Ready-to-ship items may be returned within the stated time frame, if unused and in original condition.

  • Return postage is the customer's responsibility.

  • Washed, worn, or altered garments are not eligible for refund or exchange.

Limitation of Liability

MAHIKA KALA shall not be liable for any damages arising out of or related to the use or inability to use this site or the performance of the products sold. This includes, but is not limited to, indirect, incidental, or consequential damages.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.